New to Us?
Hawthorn East Vet
Thank you for choosing Hawthorn East Vet to care for your pet.
We have put together a bit of information to help you prepare for your upcoming visit
Where are we?
We are located at 1 Victoria Road, Hawthorn East. (Next door to the Auburn Hotel and directly across the road from Auburn train station)
Here is a google link to where we are.
There are usually short term parks available on the street outside, however we do also have parking behind the clinic (Drive down the driveway between us and the hotel)
New client registration
To get you and your pet registered, we need a bit of information. We would appreciate it if you could come 5 minutes before your appointment to complete our new client form. You can download the form at this link or we can give you one when you get here.
To keep you and your pets safe we do require all dogs to be on a lead and all cats to be in secure cat carriers. We do ask that you are conscious of other pets in the clinic. (For example your dog may love saying hello to the cat, however the feeling might not be reciprocal!)
Please remember to tell our team about any treatment or previous health issues your pet might have had. A good idea is to ask your previous vet to email us a copy of your pet’s history to email@example.com (It’s also a great way to ensure we can program important healthcare reminders for your pet).
How are we different?
Our vision is ‘to create and nurture relationships to deliver dedicated veterinary care to pets and their families’. We love developing ongoing partnerships with you as your pet’s owner, to give them the best life possible.
We will always aim to make your pet’s visit as stress free as possible. This may include giving plenty of treats, examining your pet on the floor where they are more comfortable, low stress handling, allowing your pet time to relax. If your pet is particularly anxious, talk to us about medication to relax your pet before any subsequent visits.
Never visited a vet?
Here is what to expect:
When you arrive you will be greeted by one of our friendly team. We generally weigh all dogs in the reception, (cats and small pets weighed in consultation rooms). We will always ask, but please do let us know if you would prefer no treats to be given to your dog. The vet will then take you and your pet through to one of our spacious consultation rooms for your pet’s exam where they will ask you about your pet’s history and conduct a full physical exam. After the consult, payment is made at reception and any medication required dispensed and explained. Payment is required at the time for all treatments or products.
Hawthorn East Vet
Our team of professionals are here to help make pet care easy. If you have any questions or concerns about your pet's health, don’t hesitate to get in touch. We love talking about animals and we’re more than happy to help! If you would like to make an appointment you can book online or give us a call to arrange a suitable time.
Monday - Friday: 8am - 7pm
Saturday: 9am - 3pm
1 Victoria Road, Hawthorn East, VIC 3123